ReplyOne by KITIMedia respects user privacy and processes personal data only to provide the Telegram bot support service, manage client accounts, communicate with clients, protect the system, issue receipts and meet legal requirements.
The data processed may include name, email, phone number, interface language, company details, account information, technical login data, connected Telegram bot data, support request history, client settings, plan and payment information. Telegram bot tokens should be stored securely and used only to connect the bot to the service.
We do not sell personal data to third parties. Data may be shared only with technical service providers, hosting providers, email delivery providers, payment processors, legal advisers or public authorities when required for service operation or by law.
Payment card data is not stored in ReplyOne. If an external payment provider is used, payment processing is performed by that provider under its own security rules.
Data is retained for as long as needed to operate the service, provide support, meet accounting obligations and comply with legal requirements. A client may request that data be updated, corrected or deleted, unless retention is required by law or document retention obligations.
For privacy questions, contact the ReplyOne by KITIMedia administrator using the contact details available in the system.
Last updated: 17 June 2026.
Terms of Use
Terms of Use of ReplyOne by KITIMedia
ReplyOne by KITIMedia provides a platform for connecting Telegram bots, receiving user requests and replying to clients through Telegram or a web dashboard.
By using the service, the client confirms that they are authorized to connect the Telegram bots provided, manage their settings, process incoming requests and use the service in accordance with applicable law, Telegram rules and third-party rights.
The client is responsible for the accuracy of data entered into the system and for the content of messages, advertising materials, welcome texts, links and the lawful use of connected bots.
It is prohibited to use ReplyOne for spam, fraud, illegal advertising, distribution of harmful materials, violation of user rights, bypassing Telegram restrictions or actions that may damage the service.
The Free plan may include limitations such as the number of bots, advertising elements or functional restrictions. The PRO plan may include additional features according to the conditions shown in the system.
ReplyOne by KITIMedia may temporarily restrict access to the service due to maintenance, suspected rule violations, security issues, unpaid subscription or legal requirements.
The service is provided “as is” with reasonable commercial care. KITIMedia is not responsible for failures of Telegram, payment providers, hosting, the client’s internet connection or third-party actions.
By continuing to use the service, the client agrees to these terms. The administrator may update the terms by publishing a new version in the service interface.
Last updated: 17 June 2026.
Accessibility Statement
Accessibility Statement of ReplyOne by KITIMedia
ReplyOne by KITIMedia strives to make the website and service interface accessible to people with disabilities and users with different needs. We refer to the Equal Rights for Persons with Disabilities Law, 1998, Israeli service accessibility regulations and Israeli Standard IS 5568, based on WCAG 2.0 Level AA.
The website includes basic accessibility features: keyboard navigation support, readable heading structure, responsive layout, RTL support for Hebrew, visible control contrast, clear form labels and an “Accessibility” button for display adjustments.
The accessibility button allows users to increase or decrease text size, enable high contrast, underline links and reset display settings.
We continue to improve the project’s accessibility. If you find an accessibility problem, an element that is not read by a screen reader, a keyboard navigation issue or any other barrier, please contact the ReplyOne by KITIMedia administrator using the contact details available in the system.
When contacting us, please include the page, a description of the issue, the device, browser and assistive technology used, if any.
